If you are a BFPO customer please ensure that you select 'BFPO' from the country drop down field when entering your address at the point of checkout. Failure to do this can result in your parcel being misrouted and may cause long delays.
For BFPO destinations that are exempt from VAT the price will be adjusted once your order has been placed. It is essential that you select 'BFPO' from the country drop down field to qualify for this automatic exemption as we cannot apply retrospective refunds for VAT once your order has been despatched. Your order confirmation email will state the full retail value including VAT. We will send you a separate invoice showing the corrected amount, excluding VAT.
All BFPO deliveries will be delivered into Northolt via Parcel Force where they will then be distributed to the correct locations. Please be aware that once your parcel is handed over to BFPO, we cannot track the parcel and will have no control over its delivery.