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Shopping With Us

Explore More Membership

 

Our customer loyalty card, Explore More, provides a great range of member-only extras including discounts, exclusive products, competitions, local events and demos. You also benefit from a 2 year guarantee on all products with no need for receipts with returns.

 

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30 Days To Return Your Items

 

If you are not delighted with your purchase, you can get a refund by sending it back in an unused condition with the returns slip. You can refund or exchange the product or by bringing it into one of our stores with your receipt within 30 days.

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We offer a returns portal for our European customers. Unfortunately exchanges are currently unavailable internationally.

 

Guaranteed Quality

 

Our customer loyalty card, Explore More, provides a great range of member-only extras including discounts, exclusive products, competitions, local events and demos. You also benefit from a 2 year guarantee* on all products with no need for receipts with returns.

 

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Expert Advice And Helpful Service

 

Our staff are highly experienced hikers, climbers, campers, runners, mountain bikers, travellers and adventurers. They are eager to share their knowledge of the latest kit for your needs in store and online and are fully trained in boot and rucksack fitting.

 

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